Haven House
Behavioral Health • Allentown, PA
Ratings by platform
- Yelp/MapQuest: 1.0/5 (2 reviews)
What patients say
Patients praise
- Helpful to clients in some contexts (employee perspective)
- Provision of care mentioned (employee perspective)
Common complaints
- Poor customer service during intake process
- Attitude concerns from staff members
In patients' words
"Please avoid Haven House for mental health issues. Kelly who does intake has major attitude. Even her voice mail message expresses annoyance that you called."
— Yelp/Yahoo Local ReviewsMore clinics in Allentown
Mental Health
Patients praise: Some providers are described as empathetic, supportive, and welcoming/respectful (e.g., Allison Otto; Christina Buss) · Several listings report high star ratings and/or strong likelihood to recommend (e.g., Ellie Mental Health, Blackbird Health, Thriveworks).
Psychiatry (Behavioral Health)
Patients praise: compassionate and calming staff experiences · effective use of cognitive behavioral therapy and TMS treatments.
Sports Medicine - Doctors
Patients praise: High professional competence and knowledge of sports medicine practitioners · Effective communication and clear explanation of diagnosis and treatment plans.
Surgery Center of Allentown
Patients praise: knowledgeable and caring staff · professional and supportive nurses and anesthesiologists.
OAA Orthopaedic Specialists
Patients praise: High levels of patient satisfaction for many sports medicine specialists · Thorough and clear communication regarding treatment plans.
OB/GYN Care Associates of St. Luke's
Patients praise: Compassionate and empathetic care · Effective communication and active listening.
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