Mental Health
Behavioral Health • Allentown, PA
What patients say
Patients praise
- Some providers are described as empathetic, supportive, and welcoming/respectful (e.g., Allison Otto; Christina Buss)
- Several listings report high star ratings and/or strong likelihood to recommend (e.g., Ellie Mental Health, Blackbird Health, Thriveworks)
Common complaints
- Poor responsiveness and follow-up (no return calls/emails)
- Unprofessional or disrespectful staff/attitude and lack of professionalism
- Care experiences described as rushed/insufficient (patients left dissatisfied; felt herded through appointments)
- Administrative/communication problems affecting medication access or services (e.g., delayed meds, closed case, preauthorization issues)
- Low ratings for at least one mental-health-related practice (Allentown Associates)
In patients' words
"“0140- Haven House takes a long time to get back to me, now I ran out of meds.”"
— lehighcounty.org document text (complaint/grievance-related comments)More clinics in Allentown
Psychiatry (Behavioral Health)
Patients praise: compassionate and calming staff experiences · effective use of cognitive behavioral therapy and TMS treatments.
Sports Medicine - Doctors
Patients praise: High professional competence and knowledge of sports medicine practitioners · Effective communication and clear explanation of diagnosis and treatment plans.
Surgery Center of Allentown
Patients praise: knowledgeable and caring staff · professional and supportive nurses and anesthesiologists.
OAA Orthopaedic Specialists
Patients praise: High levels of patient satisfaction for many sports medicine specialists · Thorough and clear communication regarding treatment plans.
OB/GYN Care Associates of St. Luke's
Patients praise: Compassionate and empathetic care · Effective communication and active listening.
St. Luke's Valley Family Practice
Patients praise: Thorough and knowledgeable physician (Dr. Lyster) · Caring and attentive staff.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.