Psychiatry (Behavioral Health)
Behavioral Health • Allentown, PA
Ratings by platform
- Healthgrades (Dr. Paul Gross): 0.1/5 (53)
- WebMD Care (Dr. Shanthi Lewis): 3.5/5 (4)
- WebMD Care (Dr. Dhanalakshmi Ramasamy): 3.0/5 (11)
- TherapyDB (Thriveworks): 4.4/5 (167)
- WebMD Care (Dr. Mary Kaland): 5.0/5 (1)
What patients say
Patients praise
- compassionate and calming staff experiences
- effective use of cognitive behavioral therapy and TMS treatments
- life-changing outcomes for some patients
- helpful skill-based programs for chronic pain and mental health management
Common complaints
- unprofessional and rude administrative staff
- lack of follow-up or attention to patient needs
- perceived condescension from clinicians
- difficulties with appointment scheduling and refills
In patients' words
"Office manager is horrific. Rude and has the bedside manner of Nurse Ratchet."
— Healthgrades (Dr. Paul Gross)"I saw Dr. Ramasamy for a few years and found her very condescending and unwilling to listen to anything you told her."
— WebMD Care (Dr. Dhanalakshmi Ramasamy)"The enjoyment in my life since entering the treatment, even midway through the short treatment period, has finally broken through the plane of depression."
— TMSAllentownPA Testimonials"St. Luke’s Penn Foundation... using a compassionate, personalized and holistic approach, St. Luke’s Penn Foundation’s model of care offers the opportunity for an empowering and life-changing experience."
— St. Luke’s Penn Foundation NewsMore clinics in Allentown
Mental Health
Patients praise: Some providers are described as empathetic, supportive, and welcoming/respectful (e.g., Allison Otto; Christina Buss) · Several listings report high star ratings and/or strong likelihood to recommend (e.g., Ellie Mental Health, Blackbird Health, Thriveworks).
Sports Medicine - Doctors
Patients praise: High professional competence and knowledge of sports medicine practitioners · Effective communication and clear explanation of diagnosis and treatment plans.
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Patients praise: High levels of patient satisfaction for many sports medicine specialists · Thorough and clear communication regarding treatment plans.
OB/GYN Care in Allentown, PA
Patients praise: Compassionate and empathetic care · Effective communication and active listening.
St. Luke's Valley Family Practice in Allentown, PA
Patients praise: Thorough and knowledgeable physician (Dr. Lyster) · Caring and attentive staff.
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