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Psychiatry (Behavioral Health)

Behavioral HealthAllentown, PA

★★★☆☆3.4/5236 reviews across 5 platforms

Ratings by platform

  • Healthgrades (Dr. Paul Gross): 0.1/5 (53)
  • WebMD Care (Dr. Shanthi Lewis): 3.5/5 (4)
  • WebMD Care (Dr. Dhanalakshmi Ramasamy): 3.0/5 (11)
  • TherapyDB (Thriveworks): 4.4/5 (167)
  • WebMD Care (Dr. Mary Kaland): 5.0/5 (1)

What patients say

Patients praise

  • compassionate and calming staff experiences
  • effective use of cognitive behavioral therapy and TMS treatments
  • life-changing outcomes for some patients
  • helpful skill-based programs for chronic pain and mental health management

Common complaints

  • unprofessional and rude administrative staff
  • lack of follow-up or attention to patient needs
  • perceived condescension from clinicians
  • difficulties with appointment scheduling and refills

In patients' words

"Office manager is horrific. Rude and has the bedside manner of Nurse Ratchet."

Healthgrades (Dr. Paul Gross)

"I saw Dr. Ramasamy for a few years and found her very condescending and unwilling to listen to anything you told her."

WebMD Care (Dr. Dhanalakshmi Ramasamy)

"The enjoyment in my life since entering the treatment, even midway through the short treatment period, has finally broken through the plane of depression."

TMSAllentownPA Testimonials

"St. Luke’s Penn Foundation... using a compassionate, personalized and holistic approach, St. Luke’s Penn Foundation’s model of care offers the opportunity for an empowering and life-changing experience."

St. Luke’s Penn Foundation News

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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