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Urgent Care Clinic Locations | Presbyterian Healthcare Services

Urgent CareAlbuquerque, NM

★★★★☆3.9/52,659 reviews across 3 platforms

Ratings by platform

  • Yelp (Presbyterian Urgent Care - Albuquerque): 2.9/5 stars (27 reviews)
  • Google (Presbyterian Urgent Care on Harper Dr): 2.9/5 stars (99 reviews)
  • Birdeye/Google (PRESNow 24/7 Urgent and Emergency Care): 3.9/5 stars (2,533 reviews)

What patients say

Patients praise

  • Convenient locations and accessible walk-in care
  • Some staff members are professional, attentive, and compassionate
  • Efficient handling of tests and minor procedures for many patients
  • Clean and modern facility environments
  • Availability of 24/7 care at the PRESNow locations

Common complaints

  • Inconsistent wait times and check-in procedures
  • Rudeness or lack of empathy from some reception and clinical staff
  • Billing issues and lack of clarity on insurance coverage for certain providers or tests
  • Variable communication regarding patient follow-up and test results
  • Perceived tendency to refer patients to the emergency room unnecessarily

In patients' words

"First of all, rude people should not work in a care setting. None of us come to urgent care for laughs and good times. Have some compassion."

Unilocal review

"At Presbyterian Urgent Care on Harper Dr. in Albuquerque, patients experience exceptional care characterized by quick service and a warm, friendly atmosphere. Reviewers consistently praise the fast check-in process and efficient handling of tests..."

Provider Review Consensus summary

"I usually have good results when I go to the PresNow 24/7 Urgent and emergency care. This time not so much due to lack of communication regarding my test results."

Birdeye/Google review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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