New Mexico Urgent Care Albuquerque
Urgent Care • Albuquerque, NM
Ratings by platform
- Birdeye (New Mexico Urgent Care Eubank): 4.5/5 (1,022)
- Birdeye (New Mexico Urgent Care Juan Tabo): 4.4/5 (1,083)
- Birdeye (NextCare Urgent Care): 4.4/5 (1,787)
- Birdeye (Albuquerque Urgent Care & Telemedicine): 4.5/5 (1,386)
- Birdeye (Rio Grande Urgent Care): 3.9/5 (307)
What patients say
Patients praise
- Convenient and quick service for some patients
- Friendly and helpful staff in certain interactions
- Efficient COVID testing process in some cases
- Personalized care reported by some patients
Common complaints
- Issues with front desk staff (rude, unhelpful)
- Billing and insurance disputes/confusion
- Long wait times for test results or appointments
- Perceived lack of bedside manner or dismissive care from medical providers
- Difficulty in reaching management or resolving service complaints
In patients' words
"The front desk lady was so rude they should not have people like that working in the front if they don’t want to help or actually work..."
— Patient review (New Mexico Urgent Care Eubank)"I love the staff and personalized care I receive here. ... I feel heard and don't have a wait."
— Patient review (New Mexico Urgent Care Walk-In Clinic)"The staff is very rude, absolutely no bedside manner, not welcoming at all... took my husband for a RAPID COVID test and still waiting for results 3 hrs later..."
— Patient review (NextCare Urgent Care)More clinics in Albuquerque
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