Health Specialists of New Mexico
Rheumatology • Albuquerque, NM
What patients say
Patients praise
- Highly regarded physician bedside manner and thoroughness
- Patients trust their rheumatologists for long-term care management
- Professional and supportive nursing/assistant staff reported in many cases
- Effective management of chronic pain and complex autoimmune conditions
Common complaints
- Long wait times for new patient appointments (up to 5 months reported)
- Issues with insurance billing and coverage verification
- Occasional reports of rude administrative/front-desk staff
- Difficulties with communication regarding symptoms and follow-up
In patients' words
"I live over 250 miles away and it’s worth the trip to get the care Dr. Pacheco provides. His assistant, Lisa is always very friendly and kind. Living with RA is difficult and painful, but I trust the doctor to provide exceptional service."
— Healthgrades patient review for Albuquerque Center for Rheumatology"Having an autoimmune disease is hard enough, but this treatment left me sicker and in much more pain. Back on the waitlist."
— Healthgrades patient review for Albuquerque Center for Rheumatology"She takes the time to listen to what's happening in our lives that has a direct effect on our overall health and makes suggestions on what to change or improve on to keep us in less pain and more active."
— Vitals patient review for Dr. Jacqueline K. DeanMore clinics in Albuquerque
UNM Health
Patients praise: Doctors described as compassionate, caring, and knowledgeable · Providers often listen to questions and explain treatment plans clearly.
Oak Street Health
Patients praise: Providers described as thorough, knowledgeable, and professional · Staff members noted for being friendly, helpful, and welcoming.
Modern Pain & Spine
Patients praise: Often praised for fast scheduling/being able to get patients in quickly · Staff and clinicians described as professional, compassionate, and attentive during visits and procedures.
Balanced Physical Therapy & Wellness
Patients praise: Knowledgeable and skilled staff/therapists · Friendly, compassionate, and welcoming office staff.
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