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Mental & Behavioral Health - City of Albuquerque

Psychiatric/Behavioral HealthAlbuquerque, NM

★★★★☆4.3/5732 reviews across 5 platforms

Ratings by platform

  • ABQ Behavioral Services: 4.3/5 stars (439 reviews)
  • Chrysalis Psychiatry: 4.5/5 stars (220 reviews)
  • UNM Adult Psychiatric Center: 2.8/5 stars (approximate average)
  • Southwest Integrated Behavioral Health LLC: 3.2/5 stars (65 reviews)
  • Waves Behavioral Health: 3.5/5 stars (8 reviews)

What patients say

Patients praise

  • Compassionate, helpful, and professional clinicians
  • Timely access to care in some instances
  • Effective treatment for mood disorders, PTSD, and anxiety
  • Welcoming and positive office environments
  • Efficient intake processes for some patients

Common complaints

  • Inconsistent quality of care and therapist engagement
  • Issues with administrative staff, communication, and scheduling
  • Long wait times and accessibility challenges
  • Reports of verbal abuse or dismissive behavior by staff
  • Concerns regarding the accuracy of medical records

In patients' words

"Ms. Jane Hardwrick was exceptional... she made me feel welcome and understood and heard."

Alex DR, ABQ Behavioral Services patient review

"THEY HAVE BEEN LYING ON MY MEDICAL RECORDS REPEATEDLY. NOT THE SAME PERSON, BUT WHOEVER IS ASKING THE QUESTIONS... ARE CHANGING THE ANSWERS I HAVE GAVE THEM..."

Presbyterian Adult & Geriatric Behavioral Health Clinic patient review

"At first my therapy sessions were going great... I went in to one session and she was cold and acted like she just wanted to get the session over with."

Melanie M, Waves Behavioral Health patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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