Pain Management | UNM Health System | Albuquerque, New Mexico
Pain Management • Albuquerque, NM
Ratings by platform
- Birdeye: 2.1 out of 5 stars (29 reviews)
- WebMD: Not explicitly listed (1 review) (1 review)
What patients say
Patients praise
- Some patients express satisfaction with the medical care provided by physicians
- Reports of coordinated care and attentive doctors in specific instances
- Institutional claims of high patient recommendation rates based on formal surveys
Common complaints
- Difficulties reaching staff by phone
- Poor administrative and front desk communication/professionalism
- Long wait times for appointments and follow-ups
- Dissatisfaction regarding policies on controlled substances/opiates
- Reports of unprofessional intake processes
In patients' words
"But I'm forced to find a different pain clinic or provider because I CANNOT CONTACT ANYONE AT THIS CLINIC BY PHONE. I have to call several times a day on different days and even then I rarely get an answer."
— WebMD (Lovelace UNM Pain Management Clinic)"The intake person for this clinic is very nasty... Talked over me and sounded like someone that was hired off the street with no training."
— LocalityBiz/PainClinics.com"I have been happy enough in general with the care I have received at the pain clinic for 7 years, but am very impressed with the level of coordinated concern and quality of care I'm receiving during this urgent time."
— BirdeyeMore clinics in Albuquerque
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