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New Mexico Pain Center

Pain Management • Albuquerque, NM

★★★★☆3.8/5148 reviews across 3 platforms

Ratings by platform

  • PainClinics.com: 3.9/5 (76 reviews)
  • 4doctors.net: 3.7/5 (72 reviews)
  • Yelp (13 reviews)

What patients say

Patients praise

  • some patients report friendly and welcoming staff (based on provider website testimonial)

Common complaints

  • excessive wait times for appointments
  • poor customer service and administrative organization
  • difficult communication with staff and providers
  • lack of empathy from staff
  • issues with medication refills and prior authorizations
  • lack of clear explanations regarding treatment plans and results

In patients' words

"The MD there told me I might have a pinched nerve, I needed 2 different xrays and 1 MRI which I did get, the front desk made 3 different appointments for me which I keeper the first 2 I went they said I didn't have an appointment... never got a call... So please think twice ."

— LocalityBiz Review

"Wait times are now excessive, and when I asked for a manager or corporate contact, I was told there is only one manager for all 18 locations in New Mexico and Texas."

— PainClinics.com Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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