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Neurology and Neurosurgery

NeurologyAlbuquerque, NM

★★★★☆3.5/5213 reviews across 5 platforms

Ratings by platform

  • Birdeye (Dr. Timothy Robinson): 1.3/5 (6 reviews)
  • Birdeye (UNM Hospital Clinical Neurosciences Center): 3.6/5 (45 reviews)
  • CHRISTUS Health (Dr. Benjamin Vidalis): 4.8/5 (50 reviews)
  • U.S. News & World Report (Dr. Peter C. Shin): 3/5 (98 reviews)
  • Healthgrades (Dr. Griffith Harsh IV): 3.6/5 (14 reviews)

What patients say

Patients praise

  • some providers praised for being knowledgeable and professional
  • reports of successful surgical outcomes that improved quality of life
  • appreciation for doctors who take the time to explain procedures clearly and answer questions effectively
  • positive experiences with compassionate and caring support staff in certain departments

Common complaints

  • perceived arrogance or condescending attitude from some providers
  • reports of doctors appearing dismissive or rushing patients
  • difficulty with communication, including unreturned phone calls and lack of follow-up
  • concerns regarding unprofessional office staff or poor administrative handling of paperwork and billing
  • instances of patients feeling unsatisfied with surgical or diagnostic outcomes

In patients' words

"Dr. Vidalis took the time to explain the details of the surgery in a way that was not condescending nor over my head."

CHRISTUS Health (Dr. Benjamin Vidalis) patient review

"He basically told me just to go live my best life because if he tried to fix it there was a 10% chance I would make it. Was rude, dismissive, seemed like he didn’t care."

Birdeye (Dr. Timothy Robinson) patient review

"Fantastic Staff, from the time you enter the building, you are greeted by friendly and caring folks. The nurses are kind and considerate, and the doctors and PA’s are outstanding."

Birdeye (UNM Hospital Clinical Neurosciences Center) patient review

"Dr. Harsh talked down to me & was abrupt and rushed. he never smiled even once the whole time I dealt with him."

Healthgrades (Dr. Griffith Harsh IV) patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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