Neurological Care - Albuquerque
Neurology • Albuquerque, NM
Ratings by platform
- Healthgrades (Dr. Nishiena Gandhi): 4.7/5 stars (based on 826 reviews) (826 reviews)
- Birdeye (UNM Hospital Clinical Neurosciences Center): 3.6/5 stars (45 reviews)
- Healthgrades (Dr. Sarah Pirio Richardson): 4.7/5 stars (7 reviews)
- Healthgrades (Dr. Sally Harris): 3.0/5 stars (60 reviews)
What patients say
Patients praise
- Appreciation for providers who are knowledgeable, thorough, and take time to listen to complex patient histories
- Recognition of compassionate, kind, and patient care, particularly for chronic or complex conditions like MS, Parkinson's, and dystonia
- Praise for staff members who are described as friendly and efficient when present
- Reports of positive outcomes where specialists accurately diagnosed conditions after previous difficulties
Common complaints
- Difficulties with administrative tasks such as scheduling appointments, long wait times, and unresponsive phone lines
- Concerns regarding perceived lack of empathy, condescending or rude communication styles from some providers and office staff
- Frustrations with follow-up procedures, billing issues, and difficulty getting medical records or forms signed
- Reports of feeling rushed during appointments or not being listened to regarding specific symptoms
In patients' words
"I have never met a more rude, sarcastic doctor in my 68 years on earth. He obviously does not care about serving patients..."
— Healthgrades (Dr. Mark Berger)"Dr. Gandhi is easy to talk to, explains things very well, and is very much up-to-date on the research being done into the disease. She listens..."
— Healthgrades (Dr. Nishiena Gandhi)"I think Dr. Kunz may well be the best doctor I have ever visited. She was candid, reassuring, patient, and personable..."
— WebMD (Dr. Abby Kunz)"The receptionist at this place is so rude she told me at least we don't have see each other often..."
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