Gastroenterology | Providers | UNM Health System
Gastroenterology • Albuquerque, NM
Ratings by platform
- Birdeye (UNM Digestive Disease Center): 2.4/5 stars (98 reviews)
- U.S. News & World Report (UNM Hospitals Gastroenterology): 2/5 stars (5 reviews)
What patients say
Patients praise
- Individual providers praised for being knowledgeable, kind, and compassionate
- High satisfaction ratings for specific gastroenterologists by their patients
- Efficiency of care for certain procedures and staff members described as personable
Common complaints
- Reports of rude, unhelpful, or sarcastic administrative and reception staff
- Difficulties with scheduling, including long wait times for appointments and last-minute cancellations
- Communication issues regarding follow-up, biopsy results, and portal messaging
- Concerns about bedside manner and patient-centered care for certain providers
In patients' words
"The downside, is the receptionists. They are so unbelievably rude! They put you on hold without ever checking back, when you ask for assistance they answer with sarcasm."
— Birdeye review of UNM Digestive Disease Center"She dropped her practice hours to one day a week and cancels at the last minute leaving you to wait months for another appointment. She also doesn’t respond to messages through the patient portal."
— Healthgrades review of Dr. Archana Kaza"The best gastroenterologist ever!"
— Healthgrades review of Dr. Mitchal SchreinerMore clinics in Albuquerque
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