Gastroenterology | Lead Ave. - Presbyterian Healthcare Services
Gastroenterology • Albuquerque, NM
Ratings by platform
- Birdeye/Google: 5.0 out of 5 stars based on 23 reviews (Birdeye/Google aggregate) (23 reviews)
- 4doctors.net: 2.2 out of 5 stars (75 user reviews)
- Healthgrades (Dr. Howard Gogel): 4.7 out of 5 stars (189 ratings)
- Healthgrades (Dr. Yahuza Siba): 2.3 out of 5 stars (3 ratings)
What patients say
Patients praise
- High praise for individual physicians, specifically Dr. Vipin Mittal, for being compassionate, skilled, and life-saving
- Positive experiences with clinical staff (nurses and techs) during outpatient procedures like colonoscopies and endoscopies
- Professional and seamless care during specific procedures
Common complaints
- Long wait times for appointments and frequent cancellations by the clinic
- Difficulties reaching office staff and lack of returned phone calls
- Concerns regarding the clarity of medical results and follow-up communication
- Instances of perceived dismissive patient care or poor bedside manner by specific providers
- Billing and administrative frustrations associated with the broader healthcare system
In patients' words
"Dr. Vipin Mittal is the head doctor of his department .He is one of a kind. He really listened and cared. He was kind. Dr. Mittal was worth the long wait to get an appointment. ... Simply said: he saved my life."
— Neva King, Google Review via Birdeye"This is the worst department at Presbyterian I am aware of. They don't return phone calls. They schedule appointments 4-5 months out to begin with. Then they cancel a week before and then tell you the next available with any provider is in another 5 months."
— Anonymous User Review, 4doctors.net"I have called 5 times and left messages with the assurance that the nurse will call back, but she will NOT return my calls."
— Healthgrades Review for Dr. Yahuza SibaMore clinics in Albuquerque
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