Family Medicine - Patient Care - UNM Directory
Family Practice • Albuquerque, NM
Ratings by platform
- Birdeye (UNM Family Health: Westside Clinic): 4.1/5 stars (61 reviews)
- Birdeye (UNM Family Health Clinic, North Valley): 4/5 stars (4 reviews)
- WebMD (UNM Family Health Northeast Heights Clinic): N/A (3 ratings mentioned) (3 reviews)
What patients say
Patients praise
- Some patients report receiving excellent, compassionate care from specific physicians and staff
- Appreciation for clinic staff who are described as friendly and cooperative
- Positive experiences with consistent, long-term care providers
Common complaints
- Difficulty scheduling appointments and long waitlists for new patients
- Perceived lack of support, communication, or empathy from some staff and physicians
- Frustration with bureaucratic processes and administrative inefficiencies
- Concerns about continuity of care due to physician turnover
- Complaints regarding ineffective diagnostic or treatment experiences
In patients' words
"I have never had a team of Doctors, PA’s and nurses not to mention the staff that check us in so cooperative and friendly."
— Birdeye (Westside Clinic)"Doctors also leave UNM Family Practice often and they just roll you over to a new doctor you've never met."
— LocalityBiz (UNM Family Practice Clinic)"Worst medical experience I’ve ever had. Condescending physician, doesn’t listen."
— WebMD (Northeast Heights Clinic)More clinics in Albuquerque
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