Carbon Health
Urgent Care • Alameda, CA
What patients say
Patients praise
- Professional and attentive medical staff (some providers cited as excellent listeners)
- Easy online reservation/booking system via app
- Generally clean and well-maintained facilities
- Efficient queue handling when appointments are booked in advance
Common complaints
- Inaccurate and frustrating billing practices, including surprise out-of-network charges
- Disorganized or slow patient processing during appointments
- Issues with persistent emails regarding insurance information after visits
In patients' words
"He is on-time, thorough, patient and a great listener. I am never rushed with him. In addition, I appreciate the detailed discussions about lab followups..."
— Yelp reviewerMore clinics in Alameda
Alameda Health System
Patients praise: Some patients report clean rooms and facilities · Some positive feedback for individual doctors' communication and empathy.
Alameda Alliance for Health
Patients praise: some staff members recognized for being helpful and kind in clarifying benefits.
Dr. Chris Galeotti
Patients praise: Highly professional and knowledgeable staff · Effective pain relief and mobility improvement.
Alameda, CA Family Doctors - Sutter Health
Patients praise: Some individual doctors are described as tentative and caring by patients even when the organization is criticized.
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