Urgent & Primary Care in Alameda, CA | Carbon Health
Urgent Care • Alameda, CA
Ratings by platform
- Zocdoc (Alameda Landing): 4.67/5 (46)
- Yelp (Alameda Landing): 2.1/5 (49)
- Yelp (Bridgeside Center): 2.9/5 (22)
- Solv (Alameda Landing): 4.5/5 (76)
What patients say
Patients praise
- Professional and attentive medical staff (some providers cited as excellent listeners)
- Easy online reservation/booking system via app
- Generally clean and well-maintained facilities
- Efficient queue handling when appointments are booked in advance
Common complaints
- Inaccurate and frustrating billing practices, including surprise out-of-network charges
- Disorganized or slow patient processing during appointments
- Issues with persistent emails regarding insurance information after visits
In patients' words
"Inaccurate and frustrating billing practices. I was hit with surprise out-of-network bills for scheduled PCP visits... They ask you for a credit card to keep on file even though you have insurance. Then they charge your card months later to a year later."
— Yelp reviewer (Jenna C.)"He is on-time, thorough, patient and a great listener. I am never rushed with him. In addition, I appreciate the detailed discussions about lab followups..."
— Yelp reviewerMore clinics in Alameda
Emergency Care - Alameda Health System
Patients praise: Some patients report clean rooms and facilities · Some positive feedback for individual doctors' communication and empathy.
After-Hours Care - Alameda Alliance for Health
Patients praise: some staff members recognized for being helpful and kind in clarifying benefits.
Alameda Chiropractic Center - Chiropractor in Alameda, CA USA
Patients praise: Highly professional and knowledgeable staff · Effective pain relief and mobility improvement.
Alameda, CA Family Doctors - Sutter Health
Patients praise: Some individual doctors are described as tentative and caring by patients even when the organization is criticized.
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