South Abilene Orthopedics
Orthopedics • Abilene, TX
Ratings by platform
- reviews.solutionreach.com (South Abilene Sports Medicine and Orthopedics listing page): 4.85 out of 5 stars (67 reviews)
- Healthgrades (Dr. Paul McDonough): 4.0 star rating (22 reviews)
- WebMD (Dr. Shannon Cooke): 4.0 rating (18 ratings with 5 reviews)
What patients say
Patients praise
- Friendly, caring, and professional staff/doctor communication
- Good explanations and listening to patient concerns
- Knowledgeable care and treatment for orthopedic issues (e.g., severe back pain)
Common complaints
- Long wait times / being seen late compared with scheduled appointments
- Billing/financial concerns (e.g., needing to prepay for surgery)
- Inadequate pain management after discharge and dissatisfaction with surgical outcomes
- Inappropriate bedside manner / disrespectful communication
In patients' words
"“Friendly, caring, and professional.”"
— reviews.solutionreach.com listing for Abilene Sports Medicine & Orthopedics (South Abilene Sports Medicine)"“Terrible experience... sent me home the day that i had the second surgery without pain medication... ‘i left my prescription pad at the office’.”"
— Healthgrades review excerpt (Dr. Paul McDonough)"“They never see patients when they are scheduled... waited over 45 minutes past our appointment time.”"
— WebMD review excerpt (Dr. Shannon Cooke)"“Bedside manner is horrendous... completely inappropriate.”"
— WebMD review excerpt (Dr. Shannon Cooke)More clinics in Abilene
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