Family Medicine in Abilene
Family Medicine • Abilene, TX
Ratings by platform
- Healthgrades / WebMD (Dr. Timothy Martin): 4.5 to 5.0 out of 5 (52 to 104 reviews)
- Abilene Family Medical Associates: 4.92 out of 5 (1507 reviews)
- Healthgrades (Dr. David Randell): 3.7 out of 5 (43 reviews)
- Healthgrades (Dr. Jessica Johnson): 4.8 out of 5 (16 reviews)
- Healthgrades (Dr. James Purpura): Low (implied by content) (Various negative anecdotes)
- Healthgrades (Dr. Patricia Shirley): 4.29 out of 5 (Not explicitly stated (based on summary))
What patients say
Patients praise
- Compassionate and attentive bedside manner
- Effective listening skills
- Thorough explanations of conditions and treatments
- Helpful and friendly office staff in select practices
Common complaints
- Difficulty with office staff responsiveness and professionalism
- Problems with prescription processing and communication
- Feeling rushed during appointments
- Concerns regarding billing, patient portals, and follow-up communication
In patients' words
"Dr Martin has helped me tremendously over 8 years. Always listens,honest, and interested. Staff treats me well. Everyone knows my name."
— WebMD (Dr. Timothy Martin)"We are very pleased with him however his nurse and Tammy are very rude every time we talk to them and trying to get your prescriptions is awful."
— Healthgrades (Dr. David Randell)"After 20 years he is kicking me to the curb because I won’t pay 1800 a year to remain his patient. Why pay? I never got to see him anyway. His staff always screwed up my prescriptions."
— Healthgrades (Dr. James Purpura)"Don’t expect to be contacted back for much. Takes multiple phone calls to get meds refilled. The patient portal is the biggest joke ever, never responds. Staff is rude."
— Healthgrades (Dr. Patricia Shirley)More clinics in Abilene
Primary Care
Patients praise: Providers described as caring, thorough, and knowledgeable · Patients feeling heard and having their questions answered properly.
Heartland Health Care Clinic - Memorial Health System
Patients praise: Helpful and compassionate nursing staff · Friendly and efficient front desk/administrative staff.
Heart of Kansas Family Health: Home
Patients praise: caring and fantastic dental staff · providers who listen and care about patient health.
Dr. Scott M Mullen, MD - Orthopedic Surgery, Sports Medicine
Patients praise: Patients praise expertise and successful outcomes for orthopedic/sports medicine issues · Patients report professionalism and clear communication.
Abilene Audiology Co. | Audiologists & Hearing Aids Abilene, TX
Patients praise: Professional and knowledgeable staff · Kind, compassionate, and welcoming service.
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