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Family Medicine • Abilene, TX

★★★★★4.9/51,507 reviews across 1 platform

Ratings by platform

  • Abilene Family Medical Associates (official site): 4.92/5 (1,507 reviews)

What patients say

Patients praise

  • Providers described as caring, thorough, and knowledgeable
  • Patients feeling heard and having their questions answered properly
  • Generally efficient and pleasant office experiences reported by many patients

Common complaints

  • Rude or unhelpful office staff
  • Disorganized administrative processes such as billing and referrals
  • Long wait times
  • Perceived lack of compassion or ineffective communication from some providers

In patients' words

"Dr. John Wray is truly for his patients. He cares about their well being, upfront, honest and genuinely an amazing doctor and gentleman"

— Abilene Family Medical Associates Testimonials

"Absolutely horrible customer service. He charges for things that no other doctor does... His office staff is rude and unhelpful, not to mention disorganized."

— RateMDs review for Dr. David W. Longley

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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