Orthopedics | Hendrick Health
Orthopedics • Abilene, TX
Ratings by platform
- Healthgrades (Dr. Robert Dickey Jr): 4.2/5 stars (17 reviews)
- WebMD (Dr. Shannon Cooke): 4/5 stars (18 ratings, 5 reviews)
- BestProsInTown (Hendrick Clinic Bone & Joint): Not explicitly stated, but high praise noted (78 reviews)
What patients say
Patients praise
- High satisfaction with surgical outcomes and clinical expertise for some surgeons
- Praise for professionalism and compassion of specific medical staff and physical therapists
- Efficient and pleasant atmosphere reported at some locations
- Comprehensive care, including successful complex procedures like limb-saving surgeries
Common complaints
- Long wait times for appointments and while in the clinic
- Concerns regarding staff communication at the front desk
- Mixed feedback on bedside manner and clarity of care plans from some providers
- Administrative challenges such as difficulty obtaining documentation
In patients' words
"They never see patients when they are scheduled. Only go here if you have hours to waste because they never see their patients on time."
— WebMD patient review"I had knee replacement surgery on 07/03/2018 & less than 2 weeks later I'm practically pain-free & walking normally. I highly recommend Dr. Dickie..."
— Healthgrades patient review"Hendrick Clinic Bone & Joint is highly praised for its efficient and pleasant atmosphere... Dr. Vann, the orthopedic surgeon, is recognized for his professionalism, care, and compassion..."
— BestProsInTown summary of reviewsMore clinics in Abilene
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Patients praise: Friendly, caring, and professional staff/doctor communication · Good explanations and listening to patient concerns.
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