Hendrick Urgent Care
Emergency Room • Abilene, TX
Ratings by platform
- Yelp: 1.0/5 (1 review)
- Beautihost aggregation of patient feedback: 1/5
What patients say
Patients praise
- Some staff members noted as friendly, professional, and efficient
- Convenience and accessibility of walk-in services
- Quick service for some patients during non-busy times
- Thorough and caring treatment from specific practitioners
Common complaints
- Instances of staff perceived as cold, unhelpful, or dismissive
- Reports of being turned away shortly before closing time
- Frustration with digital intake processes or online forms
- Long wait times even with appointments
- Complaints regarding hospital-wide phone systems and communication difficulties
- Concerns over lack of privacy during sensitive intake questioning in public areas
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