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Cancer treatment and technology - Abilene - Hendrick Health

Cancer CareAbilene, TX

★★★★☆3.8/5610 reviews across 2 platforms

Ratings by platform

  • Medicare (Care Compare): 4 out of 5 stars (overall hospital rating) (558 surveys (historical))
  • Yelp (Hendrick Medical Center): 2.1 out of 5 stars (52 reviews)

What patients say

Patients praise

  • Appreciation for professional and caring medical staff
  • Positive experiences with local, accessible care teams
  • Availability of comprehensive oncology services including hematology and solid tumor care

Common complaints

  • Concerns regarding billing practices and costs
  • Complaints about emergency department wait times and facility conditions
  • Dissatisfaction with communication and administrative follow-up

In patients' words

"My compliant is that she clearly had more health issues than a hurt back, but Hendrick did not give her adequate testing..."

Better Business Bureau complaint

"I'm from New Jersey and we have great hospitals up North, but the staff, care and atmosphere of Hendrick North in Abilene was incredible."

Yelp review

"They’ve been by my side the entire time professionally and as friends, but also, they do that for everybody."

Local news feature quoting a former patient/employee

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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