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Hometown Urgent Care & Occupational Health

Urgent Care • Youngstown, OH

★★☆☆☆2.2/530 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.1/5 (28 reviews)
  • Google My Business: 3/5 (2 reviews)

What patients say

Patients praise

  • Friendly and knowledgeable staff
  • Convenient location and online check-in process
  • Generally fast and efficient service when not busy
  • Professional and kind medical providers

Common complaints

  • Long or excessive wait times
  • Unprofessional or rude staff behavior
  • Lack of compassionate or thorough medical examinations
  • Issues with insurance processing and billing transparency
  • Turned away before closing time

In patients' words

"For starters, the receptionist is easily the most unpleasant and unprofessional person I've ever encountered. Not to mention her lack of attention to detail almost cost me well over $800."

— Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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