St. Elizabeth Youngstown Hospital Physical Therapy
Physical Therapy • Youngstown, OH
Ratings by platform
- US News & World Report: 2 out of 5 (US News Patient Experience Score) (N/A)
- Healthgrades: 56% (Patient Experience Rating) (N/A)
- Mercy Health Internal Reports: 93% would recommend (Inpatient Rehabilitation Unit) (N/A (Percentage metric))
What patients say
Patients praise
- High patient recommendation rate for the inpatient rehabilitation unit (93%)
- Positive feedback on front-desk staff efficiency and welcoming atmosphere in outpatient settings
- Clear processes for intake and support for rehabilitation services
Common complaints
- Complaints regarding insufficient therapy time and lack of personalized attention
- Reports of poor patient experiences at the main hospital, including staff behavior, long wait times, and perceived understaffing
- Concerns about hospital environment and professionalism in non-therapy departments
In patients' words
"I'm very disappointed with the therapy that I got at this facility, my knee never got the hours of therapy that I needed, they don't work with you enough to make you better."
— LocalityBiz user review"93% of the patients surveyed “Would Recommend” St. Elizabeth Youngstown Hospital’s Inpatient Rehabilitation Unit."
— Mercy Health Youngstown Acute Rehabilitation Annual Report"Justin at the front desk is worth his weight in gold. Everyone is very welcoming with my son and the therapy intake was painless. Highly recommended."
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