UPMC Primary Care Locations | York, Pa.
Primary Care • York, PA
Ratings by platform
- Birdeye (UPMC Primary Care Rodney Road): 2.5/5 (36)
- Birdeye (UPMC Primary Care White Rose): 2.9/5 (14)
- UPMC Provider Official Reviews: ~4.8-4.9/5 (varies by provider (e.g., 58-302 reviews))
What patients say
Patients praise
- Many patients highly value their individual providers, frequently citing them as thorough, caring, and active listeners
- High satisfaction with the clinical quality of care and professional expertise
- Strong provider-patient rapport, with some patients following specific doctors across practices
- Warm, professional, and knowledgeable medical staff
Common complaints
- Issues with appointment scheduling and communication, including last-minute cancellations and long waits
- Reports of poor customer service from some front-desk or administrative staff
- Occasional patient frustration with provider accessibility or perceived rushing during appointments
- Some concerns regarding billing or insurance coordination
In patients' words
"My visit with Dr. Shreve was the best doctor visit I've ever had. She was GREAT... She listens and cares."
— UPMC Provider Review"The rudest place I’ve ever been. Will not go back... Didn’t listen to anything I said."
— Birdeye Review (UPMC Primary Care White Rose)"No message or text to me. That Dr Johnson called in sick. I arrived at 9:15. This is when I found out.That the appointment was cancel. Very poor receptionist."
— Birdeye Review (UPMC Primary Care Rodney Road)More clinics in York
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