
UPMC Primary Care Locations | York, Pa.
Primary Care • York, PA
What patients say
Patients praise
- Many patients highly value their individual providers, frequently citing them as thorough, caring, and active listeners
- High satisfaction with the clinical quality of care and professional expertise
- Strong provider-patient rapport, with some patients following specific doctors across practices
- Warm, professional, and knowledgeable medical staff
Common complaints
- Issues with appointment scheduling and communication, including last-minute cancellations and long waits
- Reports of poor customer service from some front-desk or administrative staff
- Occasional patient frustration with provider accessibility or perceived rushing during appointments
- Some concerns regarding billing or insurance coordination
In patients' words
"My visit with Dr. Shreve was the best doctor visit I've ever had. She was GREAT... She listens and cares."
— UPMC Provider ReviewMore clinics in York
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