Primary Care and Internal Medicine - York Hospital

Patients praise

• High patient satisfaction ratings for individual providers (often 4.9/5)
• Providers described as attentive listeners who explain information clearly
• Appreciation for evidence-based and thorough care approaches
• Loyalty to long-term providers and staff

Common complaints

• Difficulty scheduling appointments and long wait times
• Frustration with perceived lack of attention to chronic pain concerns
• Perceived lapses in follow-up care or administrative scheduling errors
• Occasional reports of unprofessional or dismissive bedside manner from individual providers