Personalized, Accessible Primary Care in York, Maine
Primary Care • York, ME
Ratings by platform
- Healthgrades (Dr. Kathryn Brokus): 4.0/5 star rating (based on 4 reviews) (4 reviews)
- Yelp (York Hospital): 2.7/5 star rating (25 reviews)
- Birdeye (York Hospital Family Medicine in Wells): 3.7/5 star rating (3 reviews)
What patients say
Patients praise
- highly personalized and attentive care in Direct Primary Care (DPC) models
- doctors who take extra time, listen well, and explain clearly
- excellent responsiveness and accessibility via direct text/phone in DPC practices
- warm and supportive bedside manner among staff
Common complaints
- reports of being detached, unrelatable, and dismissive in some traditional hospital-affiliated settings
- occasional complaints of waiting periods in busy offices
In patients' words
"Dr Brokus truly cares about her patients and takes the extra time when needed. She promptly gets me in whenever I have a concern so I can avoid needless ER and urgent care visits."
— Healthgrades/LocalityBiz review for Examined Life"I have been seeing Jenna for almost two years and I am very impressed with how caring and professional she is. She takes as much time as needed to explain what is going on."
— Birch Hill Health patient review"I found this Dr. to be detached, unrelate-able and dismissive. I did not feel taken seriously or listened to."
— Birdeye review for York Hospital Family Medicine in WellsMore clinics in York
Primary Care and Internal Medicine - York Hospital
Patients praise: High patient satisfaction ratings for individual providers (often 4.9/5) · Providers described as attentive listeners who explain information clearly.
Primary Care Services - WellSpan Health
Patients praise: High appreciation for individual doctors who listen and validate concerns · Effective and thorough clinical care from certain primary care physicians.
UPMC Primary Care Locations | York, Pa.
Patients praise: Many patients highly value their individual providers, frequently citing them as thorough, caring, and active listeners · High satisfaction with the clinical quality of care and professional expertise.
York Primary Care Clinic & Doctor's Office in York, PA
Patients praise: Courteous and professional service from specific providers · Helpful and knowledgeable medical staff in some instances.
Dentist York PA | Cosmetic Dentistry
Patients praise: Friendly, professional staff and welcoming office experience · Gentle care / comfort during procedures (including patients with dental anxiety).
WellSpan Dermatology - York
Patients praise: professional and knowledgeable physicians · friendly and caring staff.
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