Psychiatry Associates of York Hospital
Mental Health • York, ME
Ratings by platform
- Birdeye: 3.1/5 (17 reviews)
What patients say
Patients praise
- Recent national recognition for patient experience and communication
- Scores significantly above national averages in key patient satisfaction areas reported by the hospital
Common complaints
- Concerns regarding communication with staff and providers
- Reports of confusing or incorrect medical billing and collections issues
- Frustration with the care coordination process and follow-up procedures
- Complaints about the handling of formal grievances and perceived lack of empathy
In patients' words
"This hospital is in financial disrepair with a staff that does not follow up on patient care. Stay away from this hospital and its doctors..."
— Yelp"We understand how confusing and frustrating these issues can be... Our team is actively reviewing the situations being reported so we can address them promptly."
— York Hospital spokesperson via SeacoastonlineMore clinics in York
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Patients praise: High patient satisfaction ratings for individual providers (often 4.9/5) · Providers described as attentive listeners who explain information clearly.
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