Henry Ford Cancer – Wyandotte Hospital

Patients praise

• Specific cancer care staff described as compassionate, friendly, and empathetic
• Positive experiences with radiation therapists and administrative staff in the cancer department
• Staff noted for making patients feel welcome and providing emotional support during treatment

Common complaints

• Reports of poor, disrespectful, or unethical bedside manner among some staff members
• Concerns regarding understaffing and delayed responsiveness to patient needs
• Complaints about facility cleanliness and noise levels at night
• General hospital patient experience score is low relative to national averages