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The Cancer & Hematology Centers

Oncology Services • Wyandotte, MI

What patients say

Patients praise

  • Compassionate, kind, and knowledgeable medical staff and doctors
  • Well-maintained, clean, and welcoming facilities
  • Efficient, timely appointments in some locations
  • Supportive environment for patients and their families

Common complaints

  • Billing and insurance issues, including double billing and difficulty reaching the billing department
  • Communication barriers, such as unreturned phone calls and lack of follow-up on test results
  • Concerns regarding staff behavior and professionalism in specific instances
  • Frustrations with scheduling and coordination of care between different treatments

In patients' words

"Ever since being taken over by the Michigan Cancer Specialists, I have nothing but billing problems that I never had before... When I call billing at MCS I get voice mails and oh its not us another company was doing the billing."

— Birdeye User Review

"My experience was poor. Communication was lacking is an understatement. No one returns phone calls. No one calls with results from testing."

— Yelp User Review

"I'm 37 years old and I am one of the younger patients, but I don't get treated any different, everyone there is so caring, loving and you truly feel like family the moment you walk through those doors."

— LocalityBiz User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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