Orthopedics
Orthopedic Surgery • Worcester, MA
Ratings by platform
- WebMD (Dr. Philip Lahey, MD): 4.0/5.0 based on 35 ratings (35 ratings)
- WebMD (Dr. Christopher Vinton, MD): 4.5/5.0 based on 55 ratings (55 ratings)
- RateMDs (Dr. Marie Walcott): 4.9/5.0 based on 41 ratings (41 ratings)
- Better Business Bureau (Worcester County Orthopedics): A+ (Business Rating) (N/A)
What patients say
Patients praise
- High patient satisfaction with the clinical expertise and surgical outcomes of specific surgeons, particularly in hip and shoulder procedures.
- Staff described as professional, courteous, and knowledgeable in office settings.
- Strong communication regarding diagnoses, treatment plans, and surgical expectations.
- Effective resolution of chronic pain, enabling return to daily activities and sports.
Common complaints
- Some patients report dissatisfaction with bedside manner and communication style of specific providers.
- Concerns regarding hospital-level nursing care and pain management protocols (specifically at St. Vincent Hospital) rather than the surgeon's clinical skill.
- Instances of delayed or inadequate post-operative pain management communication.
In patients' words
"Dr Vinton did an amazing job on both of my hips. Chronic pain is gone. I’m back to normal! Thank you so much. Excellent staff."
— WebMD (Dr. Christopher Vinton patient review)"Dr. Walcott and her staff are wonderful. She is knowledgeable ,caring and thorough. Her staff is personable and attentive. I’m very grateful to them all."
— RateMDs (Dr. Marie Walcott patient review)"Dr. Lahey Jr. has the bed manners of a TSA agent. I returned to him with my continued back pain of which he asked me what my level of pain was."
— Yelp (Dr. Philip Lahey Jr. patient review)"My problem is with nursing care at St. Vs... I awoke from sleep, out of my surgery meds, in pain, to have to ARGUE with a nurse to dispense meds Dr. V had called for."
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