Worcester Ophthalmology AssociatesWorcester Ophthalmology ...
Ophthalmology • Worcester, MA
Ratings by platform
- Birdeye: 3.5/5 (10 reviews)
- Birdeye (Dr. Teri Kleinberg profile): 5/5 (5 reviews)
- Facebook: 94% recommendation rate (12 reviews)
What patients say
Patients praise
- Professional and knowledgeable medical staff
- High satisfaction with specific physicians, particularly Dr. Kleinberg
- Effective surgical and medical outcomes for some patients
Common complaints
- Long wait times for appointments
- Dissatisfaction with administrative processes, including prescription handling and communication methods
- Complaints regarding office policies, such as mask mandates and parking validation
In patients' words
"Dr. Kleinberg was fantastic. She is knowledgeable, easy to understand, patient and willing to answer any questions you have."
— WebMD review"This practice is short staffed and I waited for two hours to see the eye doctor... Also, the parking costs $4 and they don't validate parking."
— Birdeye review"This office was very aggressive and unprofessional at handling the front desk demanding my disabled child wear a mask when he is medically exempt... I decided to leave as I felt we were being discriminated against."
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