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Gastroenterology | UMass Memorial Health

GastroenterologyWorcester, MA

★★★★★4.7/5355 reviews across 7 platforms

Ratings by platform

  • UMass Memorial Health Physician Directory: 4.6 out of 5 (Dr. Jennifer Coukos) (72 ratings)
  • U.S. News & World Report: 5 out of 5 (Dr. Christopher Marshall) (27 reviews)
  • WebMD Care: 4.5 out of 5 (Dr. Kyung Kim) (28 ratings)
  • UMass Memorial Health Physician Directory: 4.8 out of 5 (Dr. Savant Mehta) (47 ratings)
  • UMass Memorial Health Physician Directory: 4.9 out of 5 (Dr. Krunal Patel) (33 ratings)
  • UMass Memorial Health Physician Directory: 4.7 out of 5 (Dr. Abbas H. Rupawala) (127 ratings)
  • U.S. News & World Report: 4 out of 5 (Dr. Jean Marie Houghton) (21 ratings)

What patients say

Patients praise

  • Professionalism
  • Clear communication and thorough explanations of medical conditions/treatments
  • Caring and compassionate bedside manner
  • High competence in performing procedures (e.g., endoscopies, colonoscopies)
  • Responsiveness to patient concerns

Common complaints

  • Some patients have expressed differing opinions regarding their experiences

In patients' words

"Throughout all my medical issues Dr Kim has been an outstanding doctor for me. He is extremely knowledgeable and cares deeply about his patients. Whenever I call his office with a problem, he always calls me back regardless of the time."

WebMD Patient Review for Dr. Kyung Kim

"Doctor Marshall helped me out tremendously. I cannot thank him enough."

WebMD Patient Review for Dr. Christopher Marshall

"Dr. Feldman made me feel relaxed and at ease as he explained my situation and what he was going to do and why he was doing it."

Healthgrades Patient Review for UMass Memorial Medical Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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