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Wood River Urgent Care & Telemedicine

Urgent Care • Wood River, IL

★★☆☆☆1.8/510 reviews across 1 platform

Ratings by platform

  • Solv Health: 1.8/5 (10 reviews)

What patients say

Patients praise

  • Friendly and professional staff interactions reported by some patients
  • Convenience of walk-in availability and perceived swiftness of service for some visits
  • Some patients reported positive, fantastic care experiences

Common complaints

  • Reports of poor staff conduct, including rudeness by providers
  • Concerns regarding security of personal items (specifically debit/credit cards)
  • Inaccurate information regarding holiday operating hours
  • Patient reports of being turned away for certain injuries/conditions

In patients' words

"Do not go to wood river urgent care... She is very rude and doesn't care that she is rude and will leave out..."

— Yelp review via MapQuest

"Very friendly staff and doctor was fantastic!! Would use again if needed."

— Yelp review via MapQuest

"If you want to be turned away then this is a great place to go. I walked in with a big cut on my face and blood dripping down my face and I was told that they do not handle faces and turned away."

— Yelp review via MapQuest

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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