Wood River Urgent Care & Telemedicine
Family Medicine • Wood River, IL
Ratings by platform
- Birdeye: 4.5/5 (243 reviews)
What patients say
Patients praise
- friendly and professional staff reported by some patients
- efficient and quick service, with some visits completed in under 30 minutes
- convenience of walk-in availability and telemedicine options
- clear explanations of care from medical providers
Common complaints
- reports of rude staff or providers
- issues with billing or administrative errors, such as not returning personal items like credit cards
- complaints about being turned away for specific medical needs
- inaccurate information regarding hours of operation on holidays
In patients' words
"Very friendly staff and doctor was fantastic!! Would use again if needed.!!!! Thanks urgent care Wood River"
— Debbe B. (via MapQuest)"Don't go here if you want to leave with your debit/credit card. Receptionist didn't give me my card back then told my granddaughter she gave it to me, she didn't."
— Carol B. (via MapQuest)"Do not go to wood river urgent care... to see Anna Hendricks which is the nurse practitioner for that location! She is very rude..."
— Amber W. (via MapQuest)More clinics in Wood River
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