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Medical – The City of Wood River, Illinois

Family Medicine • Wood River, IL

What patients say

Patients praise

  • Some patients reported friendly and helpful staff interactions
  • Convenience and accessibility of urgent care and walk-in services
  • Appreciation for professional and caring specialists in areas like audiology
  • Effective treatment for specific illnesses or injuries reported by some users

Common complaints

  • Reports of rude or dismissive staff and providers
  • Concerns regarding patient comfort and pain management during procedures
  • Accounts of long wait times or being turned away for certain services
  • Administrative errors and poor communication regarding patient billing and records

In patients' words

"Very friendly staff and doctor was fantastic!! Would use again if needed.!!!!"

— Yelp review for Doctors Urgent Care Wood River

"I would never recommend anyone to go here if you don't like pain because the dentist is not sympathetic at all."

— Review for Wood River Dental Group

"If you don't love your loved one and want them to code..this is the place.. the nurse admitted that they was short staffed.."

— Review for Integrity Healthcare of Wood River

"They took such great care & time with my 90 yr. old Mother! We absolutely cherish & appreciate you both."

— Review for Johnson's Hearing Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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Patients praise: Friendly and welcoming staff · Experienced and knowledgeable therapists.

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Axes Physical Therapy

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Patients praise: friendly and welcoming staff · experienced and helpful therapists.

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