Pediatric Primary Care
Pediatrics • Winter Haven, FL
Ratings by platform
- Healthgrades (Dr. Jorge Alves): 5.0/5.0 (4 reviews)
- Healthgrades (Dr. Donald Eason): 5.0/5.0 (5 reviews)
- Healthgrades (Dr. Susan Sandoval): 4.0/5.0 (5 reviews)
- Healthgrades (Pediatric Partners Winter Haven): 1.0/5.0 (1 review)
What patients say
Patients praise
- Providers are frequently described as knowledgeable, kind, attentive, and professional
- Positive experiences with specific doctors who listen to parents and address concerns thoroughly
- Some offices offer convenient scheduling or same-day appointments
- Comprehensive care including bilingual services and access to larger health systems
Common complaints
- Long wait times in waiting rooms and for appointments
- Difficulty scheduling appointments and long hold times on the phone
- Some staff/receptionists described as rude, unhelpful, or dismissive
- Administrative/process issues such as medication refill delays or lack of stock for vaccines
In patients' words
"The best doctor my daughters have ever seen, very professional and answers all your questions I recommend him 100%"
— Healthgrades (Dr. Jorge Alves)"I really like the doctors and nurse practitioners here, they’re knowledgeable and kind but everything else about this clinic deserves one star. The wait times are consistently excessive."
— LocalityBiz (Lakeland Regional Health Winter Haven Pediatrics)"Staff made rude gestures and remarks about bringing our 2 month old child in... Waited for over 6 hours and heard the doctor say that we could wait longer because they were hungry."
— Healthgrades (Pediatric Partners Winter Haven)More clinics in Winter Haven
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