Winter Haven Adult - Central Florida Health Care
Multispecialty Clinics • Winter Haven, FL
Ratings by platform
- Birdeye: 4.3 out of 5 stars (181 reviews)
- BestProsInTown: Not explicitly stated but generally positive sentiment cited (108 reviews (for Women & Children location))
What patients say
Patients praise
- Compassionate and friendly front desk staff in some instances
- Positive experiences with specific doctors mentioned by name
- Convenience of having integrated services like pharmacy and lab in one location
- Appreciation for accessible, affordable primary care
Common complaints
- Long wait times for appointments and in the office
- Challenges with scheduling and appointment cancellations
- Difficulties with customer service, phone accessibility, and medical record transfers
- Perceived lack of attentiveness or unprofessionalism from some providers and staff
In patients' words
"I had my visit and it was professional. Dr Moursi was wonderful. He listened to me and addressed all of my concerns."
— LocalityBiz"The problem lies in the back rooms. We waited 45 minutes to be seen and by then, I was ready to go... I told him that that is disrespectful to his patients’ time."
— LocalityBiz"No one Ever Answers the phone...Now having test run that I already had done. This place is the worst"
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