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Vision/Eye CareWinston-Salem, NC

★★★★★4.7/5574 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.8/5 (558 reviews (Birdeye))
  • Yelp/Mapquest aggregate: 3.0/5 (16 reviews (Yelp/Mapquest))

What patients say

Patients praise

  • Professional, kind, and helpful staff
  • Thorough and comprehensive eye examinations
  • Doctors who take time to explain procedures and answer questions
  • Welcoming and clean office environment
  • Effective treatment for specific eye conditions (e.g., dry eye, complex contact lens fittings)

Common complaints

  • Occasional long wait times for appointments
  • Delays in contact lens orders or communication about their status
  • Minor issues with product preparation (e.g., lens fitting in frames)

In patients' words

"Very impressed with Doctor Hall and her staff! Very professional in all aspects of their services! Highly recommended!"

Birdeye review

"Dr. Hall is so professional and so willing to help unlike any other eye dr. I had been to. I had struggled with dry eye for years... Dr. Hall did the appropriate laser treatment and it was a game changer for me!!!"

ThreeBestRated review

"I called in May to see what was going on with my contacts. I was told we will call you when they come in. I check back and was told by Eye doctor that she never..."

Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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