Urgent Care in Silas Creek, Winston-Salem, NC| Novant Health
Urgent Care • Winston-Salem, NC
Ratings by platform
- Solv: 4.7/5 (8,210 ratings)
What patients say
Patients praise
- generally highly rated (4.7 stars)
- convenient extended hours (evenings, weekends)
- transparent costs
- friendly and attentive providers reported by some patients
Common complaints
- rude or unhelpful staff behavior
- long wait times with lack of communication
- perceived lack of cleanliness
- issues with service procedures such as physical exams
In patients' words
"2 nurses at the front desk are rude and not helpful at all. They gave me a hard time checking in. ... It’s dusty and dirty. Looks like they never clean up"
— Solv patient review (2022)"terrible. put me in a room and left me for an hour no apology no explanation. I will never come back to the urgent care again."
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