Pediatric Clinic in Winston-Salem, NC - Downtown Health ...
Pediatrics • Winston-Salem, NC
Ratings by platform
- Birdeye/Google: 3.3/5 (52 reviews (for the general facility))
What patients say
Patients praise
- Thorough and personalized care provided by medical residents and physicians
- Friendly and helpful office staff
- Availability of Spanish-speaking staff and interpreters
- Professional and efficient service for specific procedures like vaccinations
- Effective care for long-term health needs
Common complaints
- Long wait times for appointments and during visits
- Perceived lack of professional responsiveness or care from staff/providers
- Difficulties with communication, such as unreturned calls
- Uncomfortable experiences regarding the presence of medical students or residents without clear communication
- Instances of feeling rushed during examinations
In patients' words
"The Downtown Health Plaza pediatricians have always taken great care of my little one... they are always thorough and have great bedside manner. They really care about their patients. The office staff are great as well."
— Leah Justis (via LocalityBiz)"Downtown Health Plaza is the worse... Wont return calls and dont take patients health seriously AT ALL."
— Charles E. Holt (via Birdeye/Google)"Staff was kind but the wait for my young child was absolutely way too long"
— Julia Labore (via LocalityBiz)More clinics in Winston-Salem
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