Novant Health Orthopedics & Sports Medicine – Winston-Salem
Orthopedics • Winston-Salem, NC
Ratings by platform
- Novant Health Official Website: 4.9 out of 5 (104 ratings) for Orthopedic Surgery; 4.8 out of 5 (533 ratings) for Hand Surgery; 4.9 out of 5 (456 ratings) for Sports Medicine (Varies by specialty; aggregate data not provided)
- uscompanies.net: Mixed (ranging from 1/5 to 5/5) based on a small sample size (6 reviews identified on this specific platform)
What patients say
Patients praise
- Professional and competent medical staff during procedures
- Warm and efficient administrative team members
- Clear pre-operative communication and helpfulness with cost inquiries for some patients
- Same-day scheduling and walk-in availability appreciated by patients
Common complaints
- Difficulty with administrative tasks and follow-up communication (e.g., test results)
- Concerns regarding billing transparency and insurance coverage information
- Reports of perceived arrogance or lack of bedside manner from specific providers
- Potential dissatisfaction regarding diversity in the workplace
In patients' words
"Getting info about a MRI they had me get is the worst. 3 tries (days) of calling when they finally called back I missed it and not so much as an voice mail. So like many other medical offices the staff is incompetent. Drs are fine."
— uscompanies.net user review"The administrative team, especially Savannah, Cynthia, and Rashanda, is praised for their warmth and ability to keep appointments running smoothly."
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