Winston Salem Mental Health Services | Apogee Behavioral Medicine

Patients praise

• Helpful, friendly, and welcoming staff
• Ability to schedule appointments quickly compared to other practices
• Professional, insightful, and easy-to-talk-to providers
• Calming and safe office environment

Common complaints

• Difficulty scheduling or maintaining consistent appointments
• Administrative errors, including incorrect contact information in their system
• Lack of apology or customer service support for administrative issues
• Misalignment between services offered and patient needs despite prior communication