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Behavioral Health Center

Mental Health • Winsted, CT

Ratings by platform

  • Healthgrades
  • LocalityBiz: 1/5

What patients say

Patients praise

  • Some reports of informative and thorough individual practitioners
  • Public quality metrics show high satisfaction rates in specific domains like participation in treatment (though recovery and outcome metrics are lower)

Common complaints

  • Dissatisfaction with communication and perceived lack of empathy from psychiatry staff
  • Concerns regarding medication management and involuntary prescription changes
  • Reports of long wait times for appointments and medication refills
  • General dissatisfaction with hospital staff professionalism and care quality

In patients' words

"If I didn't need medication, I'd NEVER go here. I've been pushed into meds I didn't want to take. I've had at LEAST 3-5 psychiatrists because they can't seem to hold onto their staff."

— LocalityBiz review

"The worst hospital I've ever been to. Staff is unfriendly and complains the entire time. The care is abysmal. 10/10 do not recommend."

— Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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