Behavioral Health Services | Torrington, CT
Addiction Counseling • Winsted, CT
Ratings by platform
- Rehab.com/Google (Community Health and Wellness Center): 3.34/5 stars (143 reviews)
- Recovered.org (McCall Behavioral Health Network): 4.2/5 stars (Trustscore) (N/A (based on accreditations and reviews))
- Rehab.com (Western CT Mental Health Network): 3.3/5 stars (10 reviews)
What patients say
Patients praise
- caring and compassionate staff
- integrated medical and behavioral health care approach
- supportive payment planning and patient access services
- professional and knowledgeable providers
Common complaints
- frequent staff turnover
- poor management
- rude or disrespectful staff behavior
- difficulties with medication management and refills
- lack of empathy from some providers
- long wait times
In patients' words
"One client who visits this facility for behavioral health says she can’t say enough good things about the program. She was especially thankful that the office helped her set up a payment plan so she could comfortably afford her care."
— Rehab.com (Community Health and Wellness Center)"I've been pushed into meds I didn't want to take. I've had at LEAST 3-5 psychiatrists because they can't seem to hold onto their staff. The psychiatrists have a complete lack of empathy, and they don't want you to get better."
— LocalityBiz (Charlotte Hungerford Hospital Center for Behavioral Health)More clinics in Winsted
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