Hartford HealthCare Medical Group at Windham Hospital
Pulmonary Medicine • Windham, CT
Ratings by platform
- Vivian Health: 3.3/5 stars (7 reviews)
- Facebook: 68% recommend (308 reviews)
- MedicalRecords.com: 2.9/5 stars (40 reviews)
- Leapfrog Group (OAS CAHPS): 88% top box score for patient rating of the facility
What patients say
Patients praise
- some patients report excellent care and positive interactions with specific staff members
- high scores for patient facilities and staff on some standardized metrics like Leapfrog OAS CAHPS survey
- praise for the quality of care in specific units like maternity
- efficient and speedy treatment reported by some patients
Common complaints
- reports of rude, insensitive, or dismissive behavior from staff and doctors
- concerns regarding diagnostic accuracy and medication management
- complaints about long wait times in the emergency department
- difficulties with administrative tasks, such as record transfers and billing communications
In patients' words
"While I was hospitalized I was treated exceptionally well by all staff and my diagnosis and treatment was fantastic and speedy; I can honestly say everyone gave their all to make my stay comfortable."
— MedicalRecords.com review"Each time a different doctor and each time either something was done wrong or they gave such an annoyed, your bothering me attitude!!! Never never never again will I go to that hospital."
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