Family & Primary Care | windhamhospital.org
Primary Care • Windham, CT
Ratings by platform
- Vivian Health: 3.3 out of 5 stars (based on 7 reviews) (7 reviews)
- Facebook: 68% recommend (308 reviews)
- U.S. News & World Report: 88% overall satisfaction rating (N/A)
What patients say
Patients praise
- Generally positive feedback on hospital staff (ER, OR, ICU) from some patients
- Strong performance in outpatient surgical care quality measures, including staff communication and facility satisfaction
- Commitment to transparent billing practices (e.g., policy against suing patients for unpaid bills)
Common complaints
- Concerns regarding long wait times in the Emergency Department
- Perceived dismissive or rude behavior from medical staff
- Issues with diagnostic accuracy and treatment planning
- Understaffing leading to high patient-to-nurse ratios
In patients' words
"Don’t go here unless you are literally a minute away from death. Yes the staff is nice but if you’re not dying you will never see them."
— OpenGovNY review"This is one of the best hospitals I've ever been to. Everyone one from the ER, OR, ICU and staff on the 4th floor were the greatest."
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