Windham Hospital | Hartford HealthCare | CT
Physical Therapy • Windham, CT
Ratings by platform
- Internal Hartford HealthCare/CipherHealth reporting: 80% achieved "Very Good" overall patient experience rating
- The Leapfrog Group: 88% overall rating of facility (OAS CAHPS)
- Vivian Health: 3.3 out of 5 stars (7 reviews)
What patients say
Patients praise
- Improvement in patient experience scores and leadership rounding initiatives
- Positive perceptions of staff helpfulness and teamwork in recent initiatives
- High performance in outpatient and ambulatory surgery patient experience metrics
- Thorough explanations and care reported in some patient experiences
Common complaints
- Long wait times and slow service in the Emergency Department
- Perceived lack of thoroughness or misdiagnosis in some cases
- Reports of rude or dismissive staff attitude
- Concerns about patient-to-nurse ratios
In patients' words
"Great ER experience. Thorough analysis and explanations."
— OpenGovNY review"This hospital is terrible!!! I have been three times and never again... the doctor was extremely rude and treated us like a bother!!"
— OpenGovNY review"Since implementing CipherRounds, Windham Hospital has seen consistent growth in patient satisfaction scores... Overall, their “Very Good” scores reached an impressive 80%."
— CipherHealth Case StudyMore clinics in Windham
Urgent Care in Willimantic, CT| Hartford Healthcare
Patients praise: professional, kind, and caring staff · efficient and sensitive care once seen.
Obstetrics & Gynecology in South Windsor & Glastonbury CT
Patients praise: Friendly, efficient, and professional staff · Knowledgeable, compassionate, and attentive providers.
Heart & Vascular Institute at Windham Hospital | Hartford HealthCare
Patients praise: High patient satisfaction scores for cardiology and elective outpatient surgery (up to 4.9/5 in some internal surveys) · Providers described as thorough, caring, and clear in their explanations of complex cardiac conditions.
The Ayer Neuroscience Institute at Windham Hospital
Patients praise: high star ratings for individual providers (typically 4.4 to 5.0 out of 5) · collaborative, multi-specialist approach to treatment planning.
Orthopaedic Care & Physical Therapy in Windham, ME
Patients praise: Knowledgeable and professional staff, therapists, and physicians · Friendly, warm, and caring atmosphere for patients.
Locations | Women's Health Connecticut
Patients praise: Physicians and providers are often praised for being attentive, knowledgeable, kind, and compassionate · Many patients feel heard, respected, and comfortable during their visits.
Comparing your options?
Browse other Physical Therapy clinics, or filter by state and specialty to compare patient ratings.