Physical Therapy | Windham Hospital | Willimantic, CT
Physical Therapy • Windham, CT
Ratings by platform
- Google My Business: 3/5 (8 (for the rehab network))
What patients say
Patients praise
- Praise for the competence and helpfulness of physical therapists and clinical staff
- Official reports of high patient satisfaction scores within the broader rehabilitation network
Common complaints
- Difficulty with appointment scheduling and long wait times between sessions
- Rudeness or poor customer service from front-desk staff
- Concerns regarding billing practices and charge codes
- Perception of low-quality or ineffective therapy sessions in some instances
In patients' words
"The physical therapists and staff are wonderful. The problem is, and it is big, that you can schedule your 1st appointment and then may not get an another for 2-3 weeks. I had to quit because I had been working with one therapist, and neither he nor any other therapist had any openings at all. For months."
— LocalityBiz review"When I first walked in for my initial evaluation, the receptionist Jamie, was so rude. She just stands there, staring at you like you're wasting her time... The PT I received on the couple occasions I went was worthless."
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