Urology - Midtown-Wilmington, NC
Urology • Wilmington, NC
Ratings by platform
- bdir.in: 1.8/5 (5)
- Wheree.com summary: High overall satisfaction reported in local feedback summaries
What patients say
Patients praise
- Attentive and professional staff
- Clear and detailed communication regarding care plans and procedures
- Swift and efficient clinical procedures
- Compassionate patient interaction
Common complaints
- Long wait times during busy periods
- Communication issues including unreturned calls and coordination failures for virtual visits
- Impersonal or rushed clinical interactions
In patients' words
"Patients appreciate Dr. Hess's clear explanations and swift procedure, which help reduce anxiety around treatments."
— Wheree.com review summary"Had an impersonal rushed initial visit. The office did not send me blood test order as promised... Dr Kraebber missed first scheduled virtual visit... I gave up after an unanswered telephone call and 40 minute wait."
— Vitals.com patient reviewMore clinics in Wilmington
Providers | Novant Health Urology - Wilmington
Patients praise: Many individual urologists receive high patient ratings for communication, professionalism, and medical care quality · Patients often praise providers for being thorough, taking time to listen, and providing effective treatments.
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