Urgent care and Walk-in primary care with no appointment
Urgent Care • Wilmington, NC
Ratings by platform
- Solv Health (MedExpress): 2.5/5 (based on 23 reviews) (23)
- Birdeye/Google (Concentra): 4.3/5 (based on 324 reviews) (324)
- ChristianaCare GoHealth Urgent Care (Kirkwood Hwy): 4.6/5 (based on 2,897 reviews) (2,897)
What patients say
Patients praise
- Highly efficient for minor injuries and routine testing when visit volume is low
- Convenient, often preferred over emergency rooms for non-life-threatening issues
- Helpful, friendly, and professional clinical staff reported by many patients
- Clear and straightforward walk-in process at various locations
Common complaints
- Long or unpredictable wait times, sometimes exacerbated by patients with more urgent symptoms being prioritized
- Perceived rudeness or lack of compassion from reception/front desk staff
- Frustration regarding perceived "being skipped" by other patients in the queue
- Inconsistencies in thoroughness of diagnosis and care quality
In patients' words
"I honestly prefer to go to them then a emergency room anyway. Everybody there has always been so nice to me."
— ChristianaCare GoHealth Urgent Care patient review"The receptionist was VERY RUDE and was not compassionate at all. I ended up hanging up and leaving."
— MedExpress patient review"I got frustrated with the wait time or how they handle their patients, at least 7 people came in after I checked in etc but were seen and gone before I got called, almost as though they forgot that I was there."
— Concentra Urgent Care patient reviewMore clinics in Wilmington
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